ContentKit Studio

1.1 Information You Provide

When you use ContentKit Studio, we collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Billing information (payment details, billing address)
• Video content and URLs you upload or submit for processing
• Communication preferences and support requests

1.2 Automatically Collected Information

We automatically collect certain information when you use our service:

• Usage data (features used, content generated, timestamps)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies
• Log data (access times, pages viewed, errors)

We use your information to:

• Provide, maintain, and improve ContentKit Studio services
• Process your videos and generate content kits
• Process payments and manage your subscription or credits
• Send you service updates, security alerts, and administrative messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who help us operate our business (payment processors, cloud hosting, analytics)
• When you explicitly consent to sharing
• To comply with legal obligations, court orders, or government requests
• To protect the rights, property, and safety of ContentKit Studio, our users, or the public
• In connection with a merger, acquisition, or sale of assets (with notice to you)

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account information: Retained while your account is active
• Generated content: Stored for 30 days in your history
• Billing records: Retained for 7 years for tax and legal compliance
• Usage logs: Retained for 90 days for security and analytics
• You can request deletion of your data at any time by contacting us

We take reasonable measures to protect your information from unauthorized access, use, or disclosure:

• Encryption of data in transit (SSL/TLS) and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Secure payment processing through certified providers
• Employee training on data protection and privacy
• However, no method of transmission over the Internet is 100% secure

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain processing of your information
• To exercise these rights, contact us at privacy@contentkit.studio

We use cookies and similar technologies to:

• Keep you signed in and remember your preferences
• Understand how you use our service
• Improve performance and user experience
• Provide security features
• You can control cookies through your browser settings

We integrate with third-party services that have their own privacy policies:

• Payment processors (Stripe, PayPal)
• Cloud storage providers (AWS, Google Cloud)
• Analytics services (Google Analytics)
• Authentication providers (Google OAuth)
• We encourage you to review their privacy policies

ContentKit Studio is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new policy on our website
• Sending you an email notification
• Displaying a prominent notice in our service
• The 'Last Updated' date at the top will reflect the most recent changes

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: sleem@contentkit.studio